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No.61, Haier Road, Qingdao, Shandong,China.



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FAQ Home  >   FAQ

1. What is the minimum order quantity?

As usual, the minimum order is 1MTs.
If you need less quantity, Please contact our Sales Dept. to arrange specially.

2. Can I purchase less than one container of material?

Yes, We will ship by LCL.

3. What types of containers are used to package products from EASTCHEM?

The standard packaging is 25kgs/1000kgs PP woven bag with PE inner liner, in 600kg bag, steel drum and ISO-TANK. We are flexible to meet our customer's packaging requirements. Please contact Sales Dept. to discuss your requirements.

4. What are EASTCHEM’s payment terms?

Regular payment terms are T/T, L/C and D/P.
We also accept OA , DA, OA 30 days, OA 60 days and OA 90 days for regular and good reputation customer. The customer credit line should pass the relevant evaluation.

5. What are EASTCHEM’s shipping terms?

CIF, FOB, CFR, DDU, DDP all are OK.

6. Urgent On-Line contact?

Email:; MSN:; Skype: eastchemchina

7. How can I view Material Safety Data Sheets(MSDS) through your web site?

MSDS for chemicals and reagents manufactured by EASTCHEM can be easily got, pls kindly contact with Sales Dept.

8. I want to set up an account with EASTCHEM. What do I do?

You should contact us call : 86-532-85833735 or send an E-mail to We will be glad to help you.

9. Can I order any item through the EASTCHEM Web Site?

Sorry, you may not place an order through the EASTCHEM Web Site. If you have any questions please contact with us

10. Which purity grades are EASTCHEM chemicals manufactured to meet?

You can get any informations about what kinds of grade we have, in this site EASTCHEM chemicals are available in a wide range of purity grades to meet all applications.

11. Can I get free sample?

Yes, we will provide you with free sample, however, the new customers shall be borne by your side.
Yes, we will provide you with free sample, however, the new customers shall be borne by your side. If you place an order with us, the charges will be deducted from the freight. For the regular customers, the sample will be sent for free.